Coursera Online | Certificate 2024

Remote

Concentration: User Experience Design

• Practiced in developing a design from the beginning iteration to a final high-fidelity product

University of Arkansas | Bachelor of Arts (BA) 2008

Fayetteville, AR

Concentration: History

• Practiced in researching numerous and complex subject matters under tight deadlines

• Proficient at writing professional-level essays, articles, and long-form research papers

Aquent, Content Specialist, Walmart Global Communications -    Contracted Consultant   2024-Present

Bentonville, AR (On-Site)

• Designed and created the Supply Chain Communications Talking Points and FAQs going forward to adhere to Walmart’s new 2025 brand guidelines

• Created templates for future confidential projects for Walmart Supply Chain HR Communications

• Completed detailed toolkits for confidential projects under tight deadlines

• Edited and reviewed documents under tight deadlines

• Using AMP+, Adobe Experience Manager (AEM sites), DAM (AEM assets), Sharepoint, Dreamweaver, Microsoft Office, Teams, and Outlook

• Worked closely with other departments on confidential projects to ensure quality and cohesiveness for the end user

• Adhered to brand guidelines

• Built websites to house toolkits and resources

SVI, Freelance Content Creator / Instructional Designer 2018 – 2021

Fayetteville, AR (Remote)

• Produced web, mobile, and print SaaS content for high-profile Fortune 500 companies

• Designed, crafted, and reviewed talent development coursework and training, including Facilitator Guides, Talking Points, and Participant Guides

• Reviewed and edited staff content to ensure accuracy, readability, and brand adherence

• Developed micro-learnings for mobile-first audiences

• Created client-specific visual assets and push notification content

• Communicated gaps and escalated any issues that put project timelines at risk

UI/UX, visual design, wireframing, storyboards, user flow and journey, mockups, prototyping, auditing, case studies, fact-checking, proofreading, editing, relationship building, project management, creative writing, copywriting, social media management, blogging, research and citation (APA, MLA, Chicago, Turabian), training and development, auditing, content management, WordPress, instructional design, customer service, Figma, G Suite, Microsoft Word, Excel, Outlook, Notion, Canva, Asana, AMP+, Adobe Experience Manager (AEM sites), DAM (AEM assets), Sharepoint, Dreamweaver, Microsoft Office, and Teams.